Frequently Asked Questions (FAQs)

Call for Papers and Presenter Questions

Q: Can Anyone Submit a Call for Papers Submission and Do I Need to Fill in the Information and Submit it Electronically?

 A: We invite ALL professionals in the speech, speech science and audiology fields to submit research or therapy-focused professional content for our consideration.  We also welcome and encourage submissions from presenters in related fields; professional, ethics, business, management, leadership, scheduling/time management, administration, billing/coding, supervision, technology, OT, PT and more… Opportunities also occasionally exist for poster submissions from students and professionals in the speech, speech science and audiology fields of study!  All submissions must be made using the submission forms available on our website before the specified deadlines.  Any questions should be directed to us via the contact avenues on our website before making your submission.

Learning Academy Attendance Questions

Q: Will OSLHA Convention Programming Be Available Only During The Originally Scheduled Time slots?  

 A:  We are pleased to confirm a high level of support, enthusiasm and flexibility from our outstanding 2020 Convention Presenters as we transition our 2020 Convention programming content to a distance learning format!  As a result, our organization volunteers and presenters will require some added time to prepare content and to test our participation platform.

Employment expectations, workload volumes and employer support for previously approved time-off requests are beginning to fluctuate and may continue to do so over the next several weeks.  Therefore, we are asking presenters to submit their prepared content to us in recorded format by the end of the day March 22.  After that time, we will upload and test the content for functionality which will take several days.  Following successful testing, we will notify all registrants of the availability of the content and provide detailed instructions on completion and attendance/participation verification through email, our website and social media.

Because of this adjusted timeline, content will not be presented during the originally scheduled times and we anticipate we will make this content available for a number of weeks to ensure attendees a fair and reasonable opportunity to fully participate.

Q: Will OSLHA Offer On-Site Registration Options for Live CE Events? 

A: We are pleased to offer on-site registration options for any live event where seating remains available.  We will post notifications on our Learning Academy/CE programming webpages prior to evet dates if on-site registration will be offered. On-site registrations accepted will be limited to the number of seats available and will be sold on a first come, first served basis.  On-site registration pricing is often higher than pre-registering and may not include meals or other accommodations typically available when pre-registering. 

Q: What Changes Can I Make to My Current Convention Ticket Purchase To Allow Me To Maximize My Participation In This Online Format? 

A: Due to our Tiered Ticket Sale schedule, presentation content will remain available to registrants in exactly the same capacity it is available in a live format!  This means:

  • Access to the content associated with your specific ticket-level purchase will be available
    • Only a single session per time slot will be available and viewable as per usual,
    • Handouts to that single selection will be available if the presenter furnished a handout, as per usual,
    • Attendees will only have the opportunity to enter an attendance code for a single session per time slot, consistent with the manner in which live attendance is entered/confirmed.
    • Course Completion certificates will still be sent to attendees electronically after this activity concludes and it will include confirmation of participation in the sessions for which an attendance code was successfully entered.
  • Course session choices can be adjusted up to the day we make the content available – changes can currently be requested through the “course change form” on our attendee portal.
  • We will allow upgrade purchases to registrants who want to now purchase a broader ticket to attend more content.  We are pleased to honor preregistration pricing to relieve the financial burden to attendees wherever possible.

Q: Are Online, Webinar and Live CE Courses Offered for CEUs and If So, How Many?

 A: We are pleased to confirm that our continuing education activities are nearly always available for ASHA CEUs and when noted in the course details, may also be available for AAA CEUs!

OSLHA Learning Academy courses will have CE values listed on each session or activity description.

Q: When Can I Gain Access To View/Print CE Course Handouts?

 A: Handouts will be submitted by our speakers prior to pre-recorded, webinar and live CE program start dates.  Handouts will then be formatted and made available as quickly as possible and will appear next to your course selections in your agenda when logged into our CE Participant Portal at  Speakers also reserve the right to exclusively disseminate hardcopy handouts at live sessions so if you do not see a handout with your live event activities, inquire with your presenter at the start of their course.

Q: How Are Attendance Codes Used During The OSLHA Online CE Courses/Activities?

 A: As you may have experienced at other independent CE activities, OSLHA validates course attendance and confirms attendee course changes with the use of course attendance codes.  Due to the popularity of our live CE events, reviewing course sign-in sheets for individual attendance is not an effective method of attendance verification.  Instead, attendance codes given during courses integrates nicely with our online attendance system and allows us to get your certificate of attendance and ASHA/AAA registries updated with onsite course changes very shortly after our event concludes.

OSLHA will follow our typical attendance code process during our online CE programming activities.  Codes will be given during the presentation (location varies for each presentation) and will need to be entered into your attendee portal under the “Verify Attendance” button by the published program conclusion dates.

Q: When Will I Get My Confirmation of CE Completion?

 A: We Register Regular, Ethics and Supervision Courses Separately with Professional Registries to Ensure Your Participation is Categorized for Your Licensure Renewal and Credentialing Needs.  Therefore, You Will See Your Attendance Listed by Category/Content Type in Registry Listings AND You Will Receive Separate Certificates for Each Type of Course Category You Complete!

These Distinctive Certificates May be Handed Out at the Conclusion of LIVE Events and Will Be Sent to Registered Participants by Email after the Conclusion of ONLINE Event Dates.  If you do not see yours in your inbox, be sure to check your spam/junk folder and mark us as a safe email sender to ensure you successfully receive future emails from us in your inbox.

If you purchased ASHA and/or AAA Registry Processing Services, they are named on your CE Participant Portal.  It may be up to 8 weeks before your registry reflects your attendance and it is possible these facilities are operating under work from home orders and may be experiencing additional delays in data entry. Please contact them to inquire if you have questions about when your participation will be reflected in their systems.

Order-Related Questions

Q: Where Can I Get More Information on the Coronavirus (COVID-19)?

A: Coronavirus (COVID-19) information is available through a variety of avenues. These reliable sources may answer many of your questions about how it is affecting Ohio residents and employees:

Guidance From Governor DeWine


Ohio Department of Health


Ohio Department of Education


Ohio Speech and Hearing Professionals Board


Q: Can I Obtain OSLHA Membership and then Register Online for CE Activities at the OSLHA Member Rate?

 A: Yes!  You are welcome to join OSLHA for the first time or renew your membership online and then proceed immediately to register for CE programming online and take advantage of the discounted pricing offered exclusively to OSLHA members!


Q: How Can I Pay for My CE Activity Registration?

 A: We gladly accept payment for registrations through a variety of payment methods.  Attendees will need to create their own, unique user account on our website to place an order for any product.  Log into your own account, access and complete a CE Activity order form and proceed to “Submit Your Form & Choose a Payment Type”.

You will be presented options to submit your form and pay by a variety of universally accepted credit or debit cards or you can select to “pay by check” and print your completed registration form for mailing with a personal or business check or money order. 

Q: How Can I Register for a CE Activity and Have My Employer Make the Payment?

 A:We gladly accept payment for registrations a number of different ways.  Interested participants should create and log into their OSLHA user account to conduct any purchases, including CE event registrations.  Therefore, it is suggested for each individual to log into their user account and complete their own purchases online. Doing so will ensure your order is placed under the correct user name and will allow ongoing access to past purchase history & receipts and will also ensure display of your CE agenda and post-convention CE attendance codes!

An interested participants can login and complete a CE registration and then proceed to the payment options.  From there you can choose the “Pay by Check” option to submit the registration form and receive an itemized invoice with check mailing instructions.  Employers can use that itemized invoice for payment processing and should remit payment to us by check or money order.

Alternately, your employer may be willing to connect a registrant with their authorized accounts payable employee and credit card details, allowing you to submit the form and payment by credit card online together.

We welcome payment through either process!

Q: Can I Cancel My Online CE Purchase and What is the Refund Policy? 

 A: We are pleased to offer early registration options to give online participants an opportunity to secure desired online CE options early and often at discounted pre-purchase prices.  In doing so, there is some risk associated with the possibility of needing to cancel your participation.  Due to the online platform and instant accessibility to our programs, handouts and supplemental resources, we do not offer refunds on online CE purchases once an order and payment have been processed.


Q: Can I Cancel My CE Purchase and What is the Refund Policy? 

 A: We are pleased to offer early registration options for many of our CE events to give attendees an opportunity to secure desired options early and often at discounted prepurchase prices.  In doing so, there may be risks associated with the possibility of you needing to cancel your participation.  Our tiered refund policy allows those who preregister at a cost-savings some options for a full or partial refund until the final preregistration date.  After that time, unfortunately, your attendance is accounted for and reserved with the host venue and we are unable to make any refund available for ANY reason; including illness, injury and weather-related circumstance.


Q: Are There Options for a Reduced Cost to Attend the OSLHA Convention?

 A: The OSLHA Legislative Council has taken great care to ensure our convention attendance pricing is consistent with the going rates at other similar conventions across the nation.  We also exercise diligence in the spending of convention income to ensure we provide the highest quality presentations, activities and meals possible despite pricing increases and economic factors beyond our control.  Because of this careful planning, we are currently able to provide single, 2-day and 3-day registration options to our professional attendees. We expect to continue to offer a variety of registration options whenever possible.

Q: Are Convention Courses Offered for CEUs and If So, How Many?

 A: We are pleased to confirm that our continuing education activities are available for ASHA CEUs and when noted in the course details, are also available for AAA CEUs!

2020 Convention courses are offered for the following amounts:

  • PreConventions – .20 ASHA CEUs, (and AAA CEUs where indicated on each course description)
  • AM Sessions- .20 ASHA CEUs  (and AAA CEUs where indicated on each course description),
  • PM Sessions- .15 ASHA CEUs  (and AAA CEUs where indicated on each course description),
  • Caucus Sessions – .15 ASHA CEUs (and AAA CEUs where indicated),
  • Posters – up to .10 ASHA CEUs available.


Q: What Should I Bring to Convention To Maximize My Experience?

 A: We encourage attendees to plan ahead and some of the following might make that easier:

  • Make overnight accommodations as early as possible
  • Make travel plans in consideration of the weather and consider timing with traffic delays in mind.
  • Dress is business casual and we encourage comfortable walking shoes for travel to and from parking and classrooms.
  • Dress in layers and/or bring a sweater or jacket as classroom temperatures fluctuate.
  • View and print hard copies or preload your course handouts on your handheld device and refer to them during your courses.  Handouts will be available for your selected courses in your Personal Agenda when logged into our Convention Attendee Portal at


OSLHA Learning Academy & Conference Sponsors

Become a Member!

Join our Membership Community Today!

  • Full Membership (Speech & Audiology Professionals): $75
  • Associate Membership (Allied Professions, Consumers, Clinical Fellows): $45
  • Student Membership (Full-time CSD Students): $25
  • Life Memberships Available to Lifetime Membership Participants


Benefits: Members receive significant discounts off the OSLHA Convention as well as access to exclusive online continuing education programming and accessibility to reasonably priced professional liability insurance coverage, ALL Included in an annual membership. All memberships expire on June 30th.